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Talk to a Real Person

Questions about certified translation, USCIS acceptance, turnaround, languages, or an order in progress? Send us a message and a member of our team will reply, usually within a few hours.

Send us a message

Include your order number, language pair, document type, or deadline so we can answer in one reply.

We respond within one business day, usually much sooner. For urgent matters, email us directly at contact@truetranslate.org.

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Most questions are answered on one of these pages. If not, the form above reaches a real person.

Track an order

See the live status of your translation with your order number.

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Get a free quote

Send us your documents and we confirm the page count, price, and delivery date.

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Pricing

Certified translation from $22.95 per page in three turnaround tiers, and professional translation at $0.12 per word.

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What we need from you

Scan quality, ID cards, languages, and delivery options explained.

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FAQ

Common Questions

Quick answers about reaching us and getting help with an order.

Our support team answers around the clock. Most messages receive a reply within a few hours, and every inquiry is answered within one business day.
Email. Write to contact@truetranslate.org for general questions or about an existing order. You get a written record of every request, and you can reply to any confirmation email we send.
Use the order tracker with your order number to see the live status of your translation. You can also reply to your confirmation email and we will follow up.
Place your order and choose the tier that fits your deadline. For 1 to 3 pages, Standard takes 24 business hours and Priority 12; for more than 3, they take 48 and 24 respectively. Economy takes 72 hours. Times start at order confirmation and exclude weekends and US federal holidays. If we miss a Priority promise, the Priority surcharge is refunded automatically.
Yes. Upload your documents on the order form to see the page count and price instantly, or request a free quote and we will review your files and confirm the price and delivery date by email.
Ready When You Are

Ready to Start Your Translation?

Upload your documents, see your price instantly, and receive a certified translation by email. Standard orders of 1 to 3 pages are delivered in 24 business hours.

Meets USCIS Requirements · 60+ Languages